FREQUENTLY ASKED QUESTIONS ABOUT BUYING A PRINT
Do you provide international delivery?
Yes, I deliver prints globally. I am not responsible for customs taxes or any other complications with deliveries to the country you live in. If there are any such issues, your print can be delivered elsewhere and collected personally. Some customers choose to do this.
How will my print be delivered?
Your print will be placed in a protective sleeve and carefully rolled up in a hard cardboard tube. Prints are normally delivered by registered postal service. This has proven to be a reliable method to safely deliver prints worldwide.
Can I get a refund if I change my mind?
Yes, you can. If you notify me immediately by email and have the print returned in perfect condition within 14 days from receipt, then I will refund you the full amount. After 14 days, I cannot offer a refund.
How long will it take to arrive?
Once you have placed an order, it will normally take between up to 1 week to prepare the print, plus another week or more to arrive, depending on your location.
Will my print will arrive safely?
I have delivered prints worldwide and have never had any problems. However, if your print does arrive damaged, you need to inform me by email within 5 working days. As it is a limited edition print, it needs to be returned. I will replace the damaged print with another edition and deliver that at no extra cost. I will also refund your delivery costs. It is very unlikely that any damage will occur.
Can I order a framed print?
Framed prints are too costly to deliver internationally, so prints are normally delivered unframed, rolled up in a hard tube.
(Note: I have a few framed prints for sale in the Middle East. Contact me if you interested in this possibility.)
HOW SHOULD I FRAME MY PRINT?
Depending on taste and space, there are a variety of framing materials and styles that you can choose from. Framing can be minimal in classic photographic metal or wood or more ornate, as shown below.